Shipping policy
Shipping Policy
This Shipping Policy applies to orders placed on vikingshields.com and shipped to the countries listed below.
Business Information
Drakka Viking Shields (9517-5634 Quebec Inc.)
3122 Place Komarno
Boisbriand, QC, J7E 0B7
Canada
Email: info@drakkavikingshields.com
Phone: +1 514-961-2739
Shipping Regions
We currently ship to the following countries:
Albania
Australia
Austria
Belgium
Canada
Czechia
Denmark
Finland
France
Germany
Ireland
Israel
Italy
Japan
Netherlands
New Zealand
Norway
Poland
Portugal
Singapore
Slovakia
Slovenia
South Korea
Spain
Sweden
Switzerland
United Kingdom
Vatican City
United States
Shipping Fees
All orders qualify for free standard shipping.
Processing Time
Orders are processed, prepared, and packaged within 3–4 business days after payment is confirmed.
During peak periods or holidays, processing may take slightly longer.
Shipping Time
Once shipped, orders are delivered within an estimated:
7–10 business days
Total Delivery Time
Processing + Shipping = 10–14 business days
This is the full estimated timeframe from order placement to delivery.
Delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other factors outside of our control.
Shipping Origin
All orders are shipped from our main facility in Boisbriand, Quebec, Canada, or from one of our authorized international distribution partners.
We do not claim or operate local fulfillment centers in the destination countries.
This is stated for transparency and compliance with Google Merchant Center policies.
Multiple Shipments
Depending on product size, weight, and availability, items from the same order may ship in separate packages.
If this occurs, tracking numbers will be provided for each shipment.
Order Changes and Address Updates
Order changes (including address corrections) can only be made within 2 hours of placing your order.
After this time, orders may already be in processing and cannot be modified.
To request a change, contact us at:
info@drakkavikingshields.com
Duties, Taxes, and Import Fees
International orders may be subject to customs duties, import taxes, or local fees.
These charges are not included in your order total and are the responsibility of the customer, as determined by local customs authorities.
Delivery Issues and Support
If you experience delays, missing packages, or damage in transit, please contact us:
Email: info@drakkavikingshields.com
Phone: +1 514-961-2739
Support Hours:
Monday to Friday, 8:00 AM – 6:00 PM EST